Terms

The service

Vulcbase hosts backend projects for you: a Postgres database, auth, file storage, realtime and related tools. We keep improving it, and features may change. We will announce changes that break existing use.

Your account

• Give accurate details and keep your password safe. You are responsible for what happens under your account and your project keys.
• You must be old enough to enter a contract where you live, or act for an organization that is.

Your data

You own what you store. You give us permission to store, process and back it up only to run the service for you. You are responsible for having the right to store it, and for the personal data of your own users (see Privacy).

Acceptable use

Do not use Vulcbase to break the law, to attack or probe other systems, to send spam, to host malware or content that harms others, or to evade the limits of your plan. We may suspend a project or account that puts the service or other people at risk, and we will tell you why when we can.

Plans and payment

• The Free, Pro and Team plans and their limits are on the pricing page. Prices are in euros per month.
• Payment is by bank transfer or cash, made outside the platform. When your payment is received, we activate your plan for the period you paid for.
• When a paid period ends, your account keeps its plan for a grace period of 14 days. After that it falls back to the Free limits and becomes read-only until you renew or reduce your usage. We do not delete your data because a plan ended.
• Free projects with no activity for 7 days are paused. Their data is kept and you can resume them.
• We may change prices for future periods and will tell you before they apply to you. Refunds are decided case by case; ask us.

Backups

Paid plans include automatic backups for the number of days shown on the pricing page. Backups help, but they are not a substitute for keeping your own copy of anything you cannot lose. You can download a backup or dump your database at any time.

Availability and support

We work to keep Vulcbase running, but we do not promise a specific uptime, and the service is provided as it is. Support is by email at slimbennasrallah@gmail.com.

Ending the relationship

You can delete your projects and stop using Vulcbase at any time. We may end the service for an account that breaks these terms, after notice when possible. After an account is closed we delete its data, apart from what we must keep by law.

Liability

To the extent the law allows, Vulcbase is not liable for indirect or consequential losses, such as lost profit or lost data, and our total liability for a claim is limited to what you paid us in the three months before it. Nothing here limits liability that cannot be limited by law.

Changes to these terms

If we change these terms in a way that matters, we will tell you before it applies to you. Questions: slimbennasrallah@gmail.com.